Running a business in Australia comes with various responsibilities, including ensuring the safety of customers, employees, and the public. Public liability insurance is an essential form of coverage that every business owner must consider. Whether you operate a café, retail store, or construction business, public liability cover helps cover your business from financial risks arising from third-party claims.
You could be legally liable for significant compensation costs if a public member suffers personal injury or property damage due to your business activities. Without proper coverage, the financial burden of public liability claims could be devastating.
This type of insurance protects businesses that interact with the public regularly, including sole traders, small businesses, and large enterprises. Since liability insurance is designed to safeguard against unexpected risks, ensuring you have the right level of coverage is crucial.
If you’ve incepted public liability insurance for your business, you are taking an important step towards financial security. This type of insurance is also known as public and product liability insurance, offering a safeguard against claims related to injuries or damages caused by your business operations.
It is now easier than ever to purchase public liability insurance by speaking with an experienced Insurance Broker such as Atlantic Insurance. Whether you need insurance to help meet legal requirements or protect your business assets, investing in the right coverage ensures long-term peace of mind.
Understanding Public Liabilities Insurance in Australia

Public liability insurance is a policy that helps cover the costs associated with third-party injuries or property damage caused by your business operations. In some cases, it is a legal requirement for businesses to have public and product liability insurance, especially for those working in trades, retail, or hospitality.
Public liability insurance covers:
- Personal injury – If a customer, supplier, or member of the public is injured at your business premises or where you are working off-site.
- Property damage – If your business activities cause harm to someone else’s property.
- Legal costs – The expenses involved in defending a public liability claim.
- Damages – The financial compensation required if a claim is successful.
Public liability insurance can benefit businesses of all sizes. You can benefit from public liability insurance coverage, as it helps safeguard against unexpected events that could lead to costly lawsuits and settlements.
Who Needs Public Liabilities Insurance?
If your business interacts with the public, you may need public liability insurance to operate legally or to secure contracts. The following industries often require public and product liability cover:
- Retail and hospitality – Cafés, restaurants, and shops often experience high foot traffic, increasing the risk of personal injury or property damage.
- Trades and construction – Plumbers, electricians, and builders need liability insurance coverage due to the nature of their work.
- Professional services – While professional indemnity insurance protects businesses from claims related to advice and professional services, public liability insurance can cover incidents at offices or client premises.
- Events and entertainment – Public events pose a higher risk of injuries and require public liability coverage.
- Sole traders – Even if you operate independently, you could be liable for injuries or property damage caused during business operations.
How Public Liability Insurance Protects Your Business
Investing in public liability insurance protects businesses from severe financial losses. Here’s how it can help:
- Covers Legal Costs – If a third party sues your business, your liability insurance policy may cover legal fees, court costs, and settlements.
- Protects Business Finances – A single public liability claim can cost thousands of dollars or more, but insurance protects you from having to pay out-of-pocket.
- Ensures Compliance with Industry Requirements – Many businesses are legally required to have public liability insurance coverage before they can operate.
- Boosts Business Credibility – Holding a public liability insurance policy reassures clients, customers, and suppliers that you take risk management seriously.
- Safeguards Against Unexpected Events – Accidents happen, but public liability insurance can help mitigate their financial impact.
How Much Public Liability Insurance Do You Need?

Determining the amount of public liability insurance required depends on industry risks, business size, and legal obligations. While some businesses may only need a minimum public liability coverage, others may require higher limits to account for greater exposure.
A rough estimate of standard coverage levels in Australia typically ranges from:
- $5 million – Suitable for sole traders and small businesses.
- $10 million – A mid-range option for growing businesses.
- $20 million+ – Recommended for companies with high public interaction, such as significant events or construction projects.
Before purchasing coverage, ask frequently about policy inclusions, exclusions, and claim limits to ensure the public liability policy is suitable for your business operations.
Frequently Asked Questions About Public Liability Insurance
1. Is public liability insurance mandatory in Australia?
It depends on your industry and location. By law, specific trades and professions are required to hold public liability insurance before they can operate.
2. What is the difference between public liability and professional indemnity insurance?
Public liability insurance covers physical injuries and damage to third-party property, while professional indemnity insurance protects against claims related to professional advice or services.
3. How do I get public liability insurance?
Speak to a Business Insurance specialist, such as Atlantic Insurance, to find the right package for your needs.
4. What does public liability insurance cover?
A public liability policy covers legal liability, personal injury or property damage, and associated public liability claims.
5. What happens if I don’t have public liability insurance?
Without public and product liability insurance, you may have to pay the cost of legal fees and associated damages out of pocket, which could financially cripple you and your business.
Secure Your Business with Public Liability Insurance
The right business insurance package protects your business against unexpected risks. Whether you’re a sole trader, a small business owner, or managing a large company, investing in public liability insurance for your business ensures you are covered in case of third-party public liability claims. Without public liability insurance, you could be left vulnerable to:
- Costly lawsuits – If members of the general public suffer an injury or property damage on your premises.
- Compensation payments – If the public is injured or sustains financial losses due to your business activities.
- Reputational damage – Legal issues can harm your brand’s trust and credibility.
Why Consider Public Liability Insurance?
If your business operates in public spaces or deals with customers directly, you should consider public liability insurance. It is essential to a business insurance strategy to ensure you remain protected against potential claims.
How Public Liability Insurance Helps Your Business
- Liability insurance can protect against third-party personal injury or property damage claims.
- Public liability insurance may be legally required for certain businesses.
- Small business insurance helps safeguard your assets and financial stability.
- Insurance can help your business comply with industry regulations and contract requirements.
- Known as public and product liability insurance, it covers accidents related to services or products.
Get a Public Liability Insurance Quote Today
At Atlantic Insurance, we understand that every business is unique, so we offer tailored insurance products designed to meet your specific needs. If you need guidance on the public liability insurance required for your business, our experts are here to help.
- Public liability insurance helps protect businesses of all sizes.
- Product liability relates to injury caused by faulty or harmful products.
- Common types of insurance include professional indemnity insurance and public liability cover.
Get a quote today and ensure our public liability insurance covers you. Contact Atlantic Insurance today to speak with one of our experienced Client Managers.
Any information contained on this page of the website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Your should consider these, having regard to the appropriateness of this advice and the relevant Product Disclosure Statement (‘PDS’), Target Market Determination (‘TMD’) and Financial Services Guide (‘FSG’), which will be provided following any formal recommendation to you.