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AUTHOR
Luke Prior
Director
Luke has over 25 years experience working as an Insurance Broker in the General Insurance Market. Making the most of every opportunity to exceed client expectations is what drives him. Joining Atlantic Insurance as a Director in 2017 Luke spent the first 20 years of his career in the insurance industry working as an Assistant Account Executive, Account Executive and Commercial Team Leader at a privately owned Insurance Broker which was later bought by a large International Broker where Luke led a large team of Insurance Brokers for this organisation as a Branch Manager. His passion for growing and fostering positive relationships with clients and providing them with effective insurance solutions is always at the core of what Luke does, treating every interaction as an opportunity to exceed client expectations.
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AFSL 246369
CREDENTIALS OR QUALIFICATIONS
Luke holds a Bachelor of Business, Diploma of Financial Services (Broking) and is a qualified CIP and QPIB.

Contract Works Insurance for Commercial Builders: What Needs Protection During Construction

Commercial construction projects rarely progress exactly as planned. Even with experienced project management, quality contractors and robust site safety procedures, unexpected events can occur before practical completion. Fire, storm damage, theft, vandalism and accidental damage all have the potential to delay projects and create significant financial losses.

One of the most important questions commercial builders should ask before work begins is what happens if a partially completed project is damaged before handover. This is where Contract Works Insurance can play an important role.

Rather than protecting the builder’s business generally, Contract Works Insurance is designed to help protect the physical works being constructed during the course of a project, subject to the policy wording, conditions and exclusions. Understanding what is, and is not, typically protected can help commercial builders make more informed insurance decisions before construction commences.

Understanding what Contract Works Insurance is designed to protect

Construction projects evolve every day. Materials arrive, structures are erected, services are installed, and substantial labour costs accumulate long before the project reaches completion.

If an insured event damages work during construction, the financial impact may extend far beyond the cost of replacing building materials. Labour, project delays, demolition, debris removal and reconstruction can all contribute to increasing costs.

Depending on the policy, Contract Works Insurance may help protect:

Every policy differs, so builders should avoid assuming that every insurer provides the same level of protection.

Works in progress are often the greatest financial exposure

As construction progresses, the value of partially completed works increases significantly.

Early in a project, damage may involve relatively small repair costs. However, once structural steel, roofing, mechanical services, electrical systems and specialist installations have been completed, even a single insured event can require substantial reconstruction.

For example, severe storm damage occurring shortly before practical completion may require sections of the project to be demolished and rebuilt before work can continue. Without appropriate insurance, these costs may become the responsibility of the parties identified within the construction contract.

Because every project develops differently, builders should ensure insured values are appropriate throughout construction rather than only at commencement.

Building materials require consideration before installation

Commercial projects often involve significant quantities of building materials arriving well before they are installed.

Examples include:

Builders should understand whether their policy responds to materials:

Some policies contain specific conditions relating to fencing, locked storage, lighting or overnight security that may influence theft claims.

Installed work before practical completion

Many builders assume that once materials have been installed they are automatically protected until handover.

While Contract Works Insurance is commonly intended to protect installed works before practical completion, policy wording remains critical.

Damage occurring after installation but before handover can involve:

The financial exposure can be substantial because the builder has already invested labour, supervision and subcontractor costs into completing that portion of the project.

Understanding when cover commences and when it ends is an important part of reviewing any Contract Works policy.

Existing structures should never be assumed to be covered

Commercial construction is not limited to new developments. Many projects involve refurbishments, extensions, alterations or fit-outs to existing buildings.

This creates an important insurance consideration.

While Contract Works Insurance generally focuses on new works being undertaken, existing structures are not automatically covered under every policy.

For example, if a commercial office refurbishment results in accidental damage to parts of the original building, responsibility for repairing that damage may depend on:

Builders should clarify responsibility for existing structures before work begins rather than assuming responsibility sits with one party.

Temporary works and site infrastructure

Temporary structures often play an important role throughout commercial construction projects.

Depending on the project, these may include:

Some Contract Works policies may include protection for temporary works, while others apply conditions or separate limits.

Builders should review these provisions carefully where temporary infrastructure represents a significant project investment.

Construction contracts influence insurance responsibilities

Insurance should always be considered alongside the building contract.

Commercial construction contracts frequently allocate responsibility for arranging Contract Works Insurance between different parties.

Depending on the procurement model, responsibility may rest with:

Contracts may also specify:

Holding insurance does not automatically mean contractual obligations have been satisfied. The policy should align with the insurance requirements contained within the construction contract.

What Contract Works Insurance may not automatically cover

Every policy contains limitations, exclusions and conditions.

Depending on the insurer and policy wording, builders may need to review issues such as:

These matters are not treated consistently across all insurers, which reinforces the importance of reviewing policy wording rather than relying solely on policy names.

Reviewing insured values throughout the project

One common mistake is arranging insurance based on project values at commencement and failing to review them as construction progresses.

Commercial projects often experience:

Regular insurance reviews during major projects can help ensure the insurance program continues to reflect the evolving value and complexity of the construction works.

As projects become larger or more technically complex, reviewing insurance as part of broader project risk management becomes increasingly important. Our guide to Commercial Builders Insurance in Victoria explains how Contract Works Insurance fits alongside Public Liability Insurance and other key covers within a commercial builder’s overall insurance strategy.

Protecting works in progress requires more than simply arranging a policy before construction begins. It involves understanding how the policy responds throughout the life of the project, how contractual responsibilities are allocated and whether the insurance continues to reflect the project’s changing risks. If you’re reviewing insurance for an upcoming commercial development in Victoria, we can help you assess your project requirements and arrange cover that aligns with your business and contractual obligations.

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