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AUTHOR
Mark Palframan
Director
Mark commenced his Insurance Broking career at Atlantic in the year 2000 and before long he was drawn into challenges and career opportunities that an International Broker represented. Mark spent time with Willis in Melbourne and Sydney, getting exposure to clients in varying industries. He returned to Melbourne where he spent time with a mid-tier broker. This move reinforced his enthusiasm for working alongside business owners and decision makers where he knew he’d be a positive influence and add real value to clients. In 2010 Mark re-joined Atlantic as a director to work alongside his father Graeme. Mark enjoys working with a diverse group of clients with varied and quite often complex insurance requirements. Over time Mark has developed a strong Risk Management focus. Mark’s strength lies in identifying and understanding the Insurance needs of Businesses and individuals and being able to carefully guide them and assist in making informed decisions in relation to their risk through decision making process. Creating a culture within the next generation of Brokers that can develop and progress their careers with Atlantic Insurance, is especially rewarding for Mark.
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AFSL 246369
CREDENTIALS OR QUALIFICATIONS
Marks holds a Bachelor of Commerce (Insurance and Marketing), is a qualified ANZIIF (Fellow) CIP and QPIB.

Small Business, Big Target: Why Cyber Risk Insurance is No Longer Optional

The Rising Threat of Cyber Crime for Australian Small Businesses

Cyber attacks are no longer limited to major corporations. In fact, small businesses are increasingly becoming the prime target for cybercriminals due to often-limited digital defences. From phishing emails to ransomware, the financial and reputational cost of a single cyber incident can be devastating, and recovery without the right protection is often out of reach.

This is where cyber risk management insurance becomes a critical layer of protection.

What Is Cyber Risk Insurance?

Cyber insurance for businesses

Cyber risk insurance (also known as cyber liability insurance) is designed to help businesses recover from the fallout of a cyber attack. Whether it’s a ransomware demand, stolen customer data, or a business email compromise, this form of insurance can cover both direct and indirect losses.

Key cover features often include:

  • Data breach response – forensic investigation, legal advice, and customer notification costs
  • Business interruption – loss of income if your systems go down due to a cyber attack
  • Cyber extortion – support if criminals demand a ransom to unlock systems
  • Third-party liability – protection against claims from clients or customers affected by a data breach

👉 Learn more about cyber risk insurance

Why Cyber Protection Is Crucial for Small Businesses

While large companies often make headlines, small businesses account for a large percentage of cyber attack victims in Australia. This is partly due to limited IT resources and lower awareness of cybersecurity risks.

If you’re a small business that stores customer data, processes online payments, or operates with digital systems, you’re already exposed.

Some of the most common risks include:

  • Phishing attacks stealing login credentials or payment info
  • Malware infecting devices and corrupting files
  • Unsecured Wi-Fi or remote work tools that open backdoors to networks
  • Human error, such as accidentally sending sensitive data to the wrong party

Cyber risk insurance helps reduce the financial impact of these scenarios and gives you access to rapid-response professionals who can help contain the damage.

Case Example: A Local Retailer’s Close Call

A Melbourne-based fashion retailer fell victim to a ransomware attack that locked down its POS and website during peak trading. Customer data was also compromised. Thanks to their cyber risk insurance policy, the business was able to:

  • Pay for emergency IT and data recovery
  • Notify affected customers via legal-compliant communications.
  • Recover lost revenue through business interruption cover.
  • Avoid paying the ransom with insurer-funded cyber incident management.


Without this coverage, the financial fallout would have exceeded $100,000 — a potentially business-ending event.

Choosing the Right Cyber Insurance for Your Business

a close-up of a laptop screen showing an insurance application

When selecting cyber risk insurance, it’s essential to work with a broker who understands your business model and digital risk exposure. At Atlantic Insurance, we tailor solutions to the size, structure, and tech profile of your business.

Key considerations when comparing policies:

  • Does it cover both first-party and third-party losses?
  • Is business interruption (including IT system failure) included?
  • Are there limits on notification and legal expenses?
  • Does it include post-breach support and forensic services?

Speak with a Client Manager today to find out what level of cyber cover is right for your business.

Internal Risk Management Still Matters

Insurance is only one part of the solution. Good cyber hygiene remains essential. We recommend:

  • Keeping antivirus software up to date
  • Using multi-factor authentication (MFA)
  • Training your team on how to spot phishing attempts
  • Backing up your systems regularly
  • Reviewing supplier and third-party data access

Cyber insurance can complement these defences and help cover the gaps you can’t predict.

Get Cyber Protected Today

If your business handles sensitive information, relies on digital platforms, or could face losses from a data breach, now’s the time to take action. Cyber risk management insurance is no longer optional – it’s business-critical.

👉 Speak to an Expert

Any information contained on this page of the website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these, having regard to the appropriateness of this advice and the relevant Product Disclosure Statement (‘PDS’), Target Market Determination (‘TMD’) and Financial Services Guide (‘FSG’), which will be provided following any formal recommendation to you.

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