For Aged Care Facilities, selecting the right Broker is essential to ensure comprehensive coverage, risk management, and personalised support from experts that truly understand your insurance requirements.
Atlantic Insurance has been providing reliable Aged Care Insurance to facilities since 1995. Learn more about why you should carefully consider which Insurance Broker to align yourself with, the right questions to ask yourself, and how Atlantic may be the right fit for your facility.
Why your Aged Care Insurer matters
Your Aged Care Insurer is extremely important, providing you with the necessary coverage to ensure your facility is prepared to face relevant industry risks.
While a good Broker will focus on ensuring adequate coverage specific to your Insurance Cover needs and budget, poor support from Brokers may mean you are left with a lack of expertise, limited and impersonal options, as well as inadequate risk assessment. As a result, you may end up spending more due to improper cover that does not protect against the main risks you face.
It is important that claims are handled well, with little difficulty receiving a timely resolution. A good Insurance Advisor will offer guidance and clarity during the claim process and ensure that settlement is reached as soon as possible to minimise business interruption and impact on the facility, its staff and its residents.
Your provider should have your best interests at heart, and offer professional advice and quality coverage that is tailored to your specific needs and budget.
5 questions to ask when selecting your Broker
Consider the following questions when approaching a Broker to secure quotes and arrange the placement of your Insurance program.
- Does the Broker have the relevant background and experience to help you with risk identification and to arrange adequate placement?
- Does the Broker look after other Aged Care providers?
- Do they have the staff and resources necessary to manage all aspects of your Insurance program including placement, ongoing administration, remarketing and claim management?
- The impact on residents should be at the forefront of their mind. Do they have access to experts in the Aged Care space who understand the importance of instant remediation, restoration and rectification in the case of a claim?
- Can they make introductions to professionals who will ensure you have Insurance valuations of your assets on file and up to date, with these reflected within your Insurance Program?
How Atlantic Insurance cares for the Aged Care sector
1. We offer years of experience in the Aged Care industry
Atlantic has been providing reliable insurance solutions to Aged Care Facilities since 1995. Many of these original facilities still remain clients today.
2. Understanding of the uniqueness of each facility
We understand no two facilities are the same, and make an effort to understand the particular insurance needs of your Aged Care Business.
3. We come to you
We value making the physical effort to better understand the best course of action to develop a tailored Insurance Plan. It is for this reason that it is important to us that we meet you, rather than consistently speak over the phone.
4. Reliable Claim Handlers and Assessors
We have worked to develop strong relationships with reliable Claim Handlers and Assessors. This ensures access to the right people to expedite your claim and return you to your pre-loss position.
Atlantic Aged Care Insurance Brokers has a dedicated team to support the needs of its Aged Care clients.
5. We handle the process for you
You are able to relax as proactive and timely negotiations are made with insurers and policy paperwork is organised on your behalf where possible.
6. We ensure you remain informed
As industry legislation is ever changing, we endeavour to ensure you remain informed of any changes and advise on any emerging trends to guarantee your insurance remains relevant.
At Atlantic Insurance, we are committed to supporting your facility with exceptional service, and forming a relationship with our valued clients to continue providing a high level of service that sets us apart. Contact us to begin building your tailored Aged Care Insurance in Melbourne and around Australia, and experience comprehensive protection against risk.
Any information contained on this page of the website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. Your should consider these, having regard to the appropriateness of this advice and the relevant Product Disclosure Statement (‘PDS’), Target Market Determination (‘TMD’) and Financial Services Guide (‘FSG’), which will be provided following any formal recommendation to you.